CRM
Streamline your customer journey
Whether you service residential customers, SMB or large enterprises, Intuition offers all the tools needed for a seamless customer experience, including opportunity generation to service delivery, account management, and issue resolution.
OPPORTUNITY & QUOTE MANAGEMENT
Bridge the gap between sales and service delivery
We provide a comprehensive solution for tracking leads and generating custom quotes or standard orders from the initial opportunity to the final service order. This tool is customizable to accommodate residential, SMB and enterprise needs.
CUSTOMER COMMUNICATION
Stay ahead of network outages
It's important to keep customers apprised of network outages as soon as they happen. Service representatives can leverage Intuition's bulk notification features via text, web and email to keep all customers in the know and to prevent overloading the phone lines.
ISSUE RESOLUTION
Initiate work orders and dispatch technicians with ease
Track network issues in real time and dispatch technicians with ease using our automated scheduling feature. Let Intuition handle the complexity of resource optimization and dispatch the best technician for the job in an instant.
SELF-SERVICE
Empower customers with the tools they need without picking up the phone
We enable customers to take charge of their services. With Intuition's built in, self-service customer portal, your customers will be able to:
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Add or change services
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Reschedule service appointments
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Request support
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Manage account details and communication preferences
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View statements and make payments (including AutoPay)
CRM INTEGRATION
Seamless Integration with Your Existing CRM
Already have a CRM in place? No problem. Our platform integrates effortlessly with your current system, allowing you to leverage powerful features like service delivery, billing, and workforce management—without disrupting your existing workflow. Keep what works, enhance what doesn’t, and get the best of both worlds.